We respect and know the importance of your personal information. So we make sure all such data is secured. It also covers additional information on how we manage your personal information collected.  

 

What personal information do we collect and hold?

The types of information that we collect and hold about you could include:

• ID information such as your name, postal or email address, telephone numbers, and date of birth
• Other contact details such as social media handles
• Financial details such as your tax file number
• Other information we think is necessary 

 

How We Collect Your Personal Information?

We may collect personal information about you from a variety of sources including, but not limited to:

• Registering to use the Websites or parts of them through app or website
• Logging in to use our Websites via your social networking site 
• Subscribing to receive Alerts/e-brochures and filling in forms, applications surveys, or research, participating in promotions and competitions on the Websites or websites of our service providers
• Contacting us or our service providers for any reason including, but not limited to, reporting a problem with the Websites, requesting further services, or seeking our assistance
• Posting or contributing material on our Websites
• Using our services and any credit provided by us in connection with those services
• Applying for an employment opportunity with us directly or through your nominated referees

How do we use your personal information?

We collect your personal information to provide you with the products and services you’ve asked for. Such information will be used for:

• Give you credit assistance
• Assist you with loan products or related services including help, guidance, and advice
• consider whether you are eligible for a loan or lease or any related service you requested
• Assist you to prepare an application for a lease or a loan;
• Administer services like answering requests or dealing with complaints
• Administer payments we receive, or any payments we make, relating to your loan or lease

Security

We strive to ensure the security, integrity, and privacy of the personal information we collect. We use reasonable security measures to protect your personal information from unauthorized access, modification, and disclosure. Our employees, contractors, agents, and service providers who provide services related to our information systems, are obliged to respect the confidentiality of any personal information held by us. We keep reviewing and updating our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.

Correction And Access

We will take all reasonable steps to keep accurate and up to date. If at any time, you discover that information held about you is incorrect or you would like to review and confirm the accuracy of your personal information, you can contact us.

Complaints Resolution

We are committed to providing our customers with a fair and responsible system for the handling of complaints. You can submit your complaints, concern, or questions at any time related to your privacy and operation.